What We Collect and Why It Stays Private
When you open an account, we collect the information needed to verify your identity and process transactions — your name, contact details, and the payment method you use, whether that is bKash, Nagad, or Rocket. Transaction records are kept to process withdrawals, resolve disputes, and meet
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any reporting obligations that apply in your eligible region. We do not sell your personal data to third parties. Device and session data — browser type, IP address, login timestamps — are logged to detect unusual access and keep your account secure. If you use bKash
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or Nagad to fund your account, the wallet number you provide is stored only for transaction matching; we do not retain your mobile banking PIN or full wallet credentials. Data retention periods follow applicable local requirements, and we delete or anonymise records that are no longer
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needed for the purposes above. Availability of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.